This Privacy Policy ("Policy"), along with our Terms and Conditions as outlined on the FastCent mobile application ("App") and any additional terms and conditions, apply to your use of the App and any services provided by FastCent NIGERIA LIMITED ("FastCent," "we," or "us").
This Policy sets out the basis on which any personal data we collect from you or that you provide to us. The Policy also describes your rights regarding our collection, use, storage, sharing, and protection of your personal data.
By clicking the "Sign Up" button and using the App or accessing any of the services (as defined below) on the App, you confirm that you have read, understood, and accepted the terms of this Policy. You also consent to the collection, use, storage, processing and disclosure of your personal data in the manner set out in this Policy and the Terms and Conditions.
We may update this Policy at any time by publishing the amended terms on the App. All amended terms become effective on the day they are published on the App. We may also notify you of such updates via the App's messaging platform.
For the purpose of this Policy, "Services" refer to any services or products that FastCent offers you through the App that you may subscribe to from time to time.
Please carefully read the following to understand our views and practices regarding your personal data and how we will treat it.
(i) Throughout this Policy, "personal data" refers to information that can be associated with a specific person and used to identify that person. We do not consider anonymous information that does not refer to a specific user as personal data.
(ii) We may collect and process the following types of personal data to provide you with access to our App and Services:
(iii) This information may be provided or collected by:
(iv) To comply with local KYC policy, we may dial someone in your contact list, SMS, call list, or other personal information you provide to us. During the verification process, we will not disclose your personal data to others.
(i) We may use mobile tracking technologies and/or cookies to distinguish you from other App users. This helps us to improve the user experience on the App.
(ii) While you are free to decline our cookies if your browser permits, please note that doing so may interfere with your use of some of our Services.
(iii) Please also note the following:
(i) We need the data of this Google Advertising ID and show you personalised ads based on the Google Advertising ID.
(ii) Google Advertising ID is an unknown identifier that is provided by Google to show more targeted ads on mobile devices. We will only collect and use it with the explicit authorization and consent of the user. Besides, it is not associated with the user's personal information. We promise to protect your privacy and security of data.
We will only collect your information for the following purposes and not use it for any other purposes:
Fastcent data storage: Your personal information will be encrypted before being uploaded and stored. Fastcent will not share your data in any way with third parties without your consent. Apart from the specific described situations, Fastcent will not use your personal information.
(i) We may share your personal information in response to legal or regulatory requests, to enforce our policies, or to protect the rights, property, or safety of anyone. Any such disclosure will be made according to applicable laws and regulations.
(ii) We may share your personal information with any member of our group (which includes our subsidiaries, affiliates, our holding company, and its subsidiaries) to provide joint content and services (such as customer support) and to help detect and prevent potentially illegal acts and violations of our policies. These entities may also use this information to send you marketing communications, but you may unsubscribe from their mailing list.
(iii) We may also share your personal information:
(iv) We do not disclose information about identifiable individuals to other parties unless necessary to comply with an order of a court, an arbitration panel, a tribunal, an investigator panel, or any other legal or regulatory obligation. However, we may provide anonymous or aggregate information about our users to third parties.
(i) The data that we collect from you may be transferred to, and stored at, a destination outside Nigeria. It may also be processed by staff operating outside Nigeria who works for us or for one of our suppliers. By submitting your personal data, you agree to the collection, transfer, storage, or processing of your personal data as described in this Policy. We will take all reasonable steps to ensure that your data is treated, stored, and processed securely and in accordance with this Policy.
(ii) If you have a password to access certain parts of the app, you are responsible for keeping it confidential and not sharing it with anyone.
Unfortunately, the transmission of information over the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the app; any transmission is at your own risk. Once we receive your information, we will use strict procedures and security features to try to prevent unauthorized access.
(iii) We expect that the personal information you provide to us is accurate and up to date, and we will provide you with the opportunity to update your information through your account profile settings. We retain information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms and Conditions, and take other actions permitted by law.
(i) We will use your data to compile statistics relating to our user base, and we may disclose such information to any third parties for such purposes, provided that such information will always be anonymous.
(ii) If we wish to use your personal information for marketing purposes, we will inform you before such use. You have the right to prevent such use by informing us within three days of the proposed use that you do not wish to disclose such information in this manner. You can also exercise this right at any time by contacting us at email:[email protected].
(iii) However, we may still use your information as part of anonymous or aggregate information for our marketing purposes.
(iiii) You have the right to ask us to delete your personal data that we currently hold. You can contact us ([email protected]) to make your request. We will act accordingly and respond to your request for deletion within a reasonable time of receiving it. However, please note that due to our operations and compliance considerations, we may not be able to delete business-related data.
This Policy only addresses the use and disclosure of information we collect from you. If you disclose your information to other users or sites throughout the internet, different rules may apply to their use or disclosure of the information you provide. FastCent does not control the privacy policies of third parties and will not be liable for any illegal use of your personal information by such third parties. You are, however, subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.
By downloading the app and accepting our Terms and Conditions and Privacy Policy, you consent to us collecting, using, processing, sharing, or transmitting your personal information as described in this Policy.
We may make changes to this Policy in the future, and any changes will be posted on this page. We will also notify you when you log onto the app if appropriate. You may be required to read and accept the new terms to continue using the app and our services. However, by continuing to use the app and our services after the posting of any changes, you confirm your continuing acceptance of this Policy and any changes made to it.
If you have any questions, comments or requests regarding this Policy, you can contact us at email [email protected]